Privacy Policy

Privacy Policy

Effective Date: October 23, 2025

Collection Agency LLC (“we,” “our,” or “us”) is committed to protecting the privacy of our clients, partners, and website users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information. By using our website or services, you agree to the terms described herein.

1. Information We Collect

We may collect personal and non-personal information such as contact details including name, email, phone number, and company, billing and payment information, account login credentials for client portals, as well as usage data, cookies, and analytics data from our website.

2. Use of Information

We use the information we collect to provide and manage our services, process payments and billing, communicate with clients and respond to inquiries, improve our website and services, and comply with legal and regulatory obligations.

3. Sharing of Information

We do not sell or rent your personal information. We may share information with our service providers and business partners who perform services on our behalf, with legal authorities when required by law or to protect our rights, and with affiliates or subsidiaries as necessary to provide services.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including access and correction, deletion of personal data, and restriction of processing.

6. Cookies and Tracking

Our website uses cookies and analytics tools to improve functionality and performance. You may adjust your browser settings to disable cookies, but some features of our website may not function properly.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Effective Date.”

8. Contact Information

If you have questions or concerns regarding this Privacy Policy, please contact:

Collection Agency LLC 16192 Coastal Hwy Lewes, Delaware, US